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CASE STUDY

The American Cancer Society

INDUSTRY: EVENTS

The Customer

The American Cancer Society (ACS) is a nationwide voluntary health organization dedicated to eliminating cancer. Established in 1913, the society is organized into six geographical regions of both medical and lay volunteers operating in more than 250 Regional offices throughout the United States. Headquartered in Atlanta, Georgia, ACS has regional and local offices throughout the country having a presence in every community.

The Challenge

ACS organizes many galas, balls, and parties not only for guests but the staff needed to carry out these types of events. Due to the pandemic, ACS had to adjust how they could have large events with people in close proximity. ACS had to establish new procedures to keep everyone safe at their events. To ensure optimum health and safety standards, ACS needed help to implement these new policies to track staff and attendees' health, while maintaining respect for personal health information and individual privacy laws. With multiple events from all over the country ranging in size from hundreds to thousands, ACS needed a platform that could accommodate it all.

The Solution

ACS required a platform that was simple enough to ensure a high rate of attendee and staff adoption, but sophisticated enough to provide safe access, management reporting and adherence to best practices. To assist ACS in this challenging endeavor, CLEARED4 provided a solution to send out health surveys to staff, documenting all health attestations, alert event management of potential issues, and enabling safe access to the event, all while maintaining strict compliance with all existing HIPAA privacy laws.

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“I'm very pleased with the CLEARED4 platform. Our events have been running very smoothly. Anytime I had a question, the CLEARED4 team answered right away. One of the reasons we chose CLEARED4 was how easy the dashboard was to use from the beginning to the end. I didn’t have to be super tech-savvy to understand how to use it.” Lisa stated “I really liked the filtering notification feature so I could see all the people who uploaded a vaccination card. I was able to verify the people who were approved and which people still needed to give me a negative test result.”

Lisa Palmentiero

Director of Community Fundraising Projects

The Benefits

Using the CLEARED4 platform and without requiring a separate app download, ACS was able to achieve nearly 100% adoption. CLEARED4’s automated messaging and notifications features helped facilitate the management of all employees in a safe and efficient manner. ACS’s partnership with CLEARED4 proved to be invaluable in preventing potential COVID-19 outbreaks providing management with essential tools to keep its employees safe by monitoring for any concerning health conditions. 

 

To ensure the safety of everyone, ACS was able to verify attendees were vaccinated by uploading their vaccination cards to the platform. The administrators verified the following information: 

  • The vaccine dates listed matched the vaccine information

  • The guest received the correct vaccine dosage 

  • The attendee's name matched their vaccination proof 

 

This process ensured only those who were properly vaccinated were able to attend the event. Many of the ACS events were in different regions across the country requiring different forms of vaccine verification proof. The CLEARED4 platform was able to accommodate any testing rules for multiple testing types like negative test results or asking the user to take a health survey.

 

Since using CLEARED4, ACS has been able to safeguard event operations and ensure guests and staff are safe and healthy.

What’s Next?

CLEARED4 is helping trade shows and industry organizations get back to business. A critical step is to manage event health and safety by using a platform that can accommodate health data from international exhibitors, participants and workers and that follows privacy requirements from global regulators (e.g., HIPAA, GDPR).

CLEARED4 COVID-19 Safety Modules

✓  Customizable: We can quickly adapt to each client use case and pain point 

✓  Privacy compliant: We comply with global privacy regulations (HIPAA, GDPR, FEFRA) 

✓  Fast: Our automated solutions operate in real time, be up and running in days

✓  Frictionless: We can integrate with any IT system (HR, building/venue access, etc.) and can operate on any device - no app to download, no passwords to remember

✓  Proven: With over 2 million active users worldwide, we are preventing outbreaks/business disruption, maintaining operational continuity and productivity

We understand the importance of safety for all attendees as well as your business’s reputation. CLEARED4 has the most advanced and configurable vaccine booster management platform available, ensuring your event can meet any rules to match government, regional, or corporate mandates.

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